BoroWay

Accessible travel

Plan a more accessible NYC subway trip.

Step-free travel depends on more than a station having an elevator on a map. BoroWay helps riders consider accessible entrances, transfers, direction, live elevator conditions, and backup options before beginning a trip.

An accessible origin is only the start. Confirm the destination, every transfer, and the path between platforms are suitable for the trip.

Elevator availability may change without much notice. Review current official information before leaving and again when practical during the trip.

An accessible entrance may be on a specific corner or lead to only one direction. Look for the correct entrance before crossing the fare line.

A nearby accessible station, bus connection, or alternate route can prevent a single elevator outage from ending the trip.

Rider questions

NYC subway questions, answered clearly.

Does an accessible station guarantee a step-free trip?

No. Specific entrances, platforms, transfers, and elevator conditions all matter. Verify the complete route and current conditions.

How current is elevator information?

Availability can change quickly. BoroWay can surface useful context, but riders should verify official elevator status and follow station guidance.

Is accessibility planning free in BoroWay?

Essential accessibility and basic navigation features are intended to remain available without requiring a paid upgrade.